Shipping policy

Shipping and Delivery Policy

We aim to ship all orders within 7-10 working days. If you have any questions about your shipment, please contact joel@theloyalworkshop.com.
All orders are shipped using a prepaid, traceable delivery method. Delivery times are
estimates only and begin from the date of dispatch, not the order date.
Shipping times and costs vary by delivery location and parcel weight. Please see below for specific rates.

Shipping Rates
New Zealand (Fulfilled from Auckland Storeroom)
Location: Kelston, Auckland 0602
Delivery Time Cost
2–4 Business Days $5.00 NZD

Australia (Fulfilled from Newcastle Storeroom)
Location: Hamilton South, NSW 2303
Delivery Time Weight Range Cost
2–8 Business Days 0 – 0.5kg $10.00 AUD
2–8 Business Days 0.51 – 1kg $15.00 AUD
2–8 Business Days 1.01 – 2.1kg $20.00 AUD
2–8 Business Days 2.11kg and up $30.00 AUD

United States (Fulfilled from USA Warehouse)
Location: Colorado Springs, CO 80907
Weight Range Cost
0 – 0.5kg $5.00 USD
0.51 – 1kg $10.00 USD
1.01kg and up $20.00 USD

Canada (Fulfilled from USA Warehouse)
Weight Range Cost
0 – 0.5kg $10.00 USD
0.51 – 1kg $15.00 USD
1.01 – 1.5kg $35.00 USD

Important Shipping Notes
Delivery timeframes are estimates and subject to courier delays.
If your order contains more than one item, you may receive multiple parcels.
While we aim to include all duties, taxes, and shipping fees, we are not liable for
unforeseen or unpredictable costs such as:
- Remote delivery surcharges.
- Additional import duties.
- Handling fees imposed by carriers or customs.

Delivery Terms and Conditions
- We will deliver the Goods to the address you provided at checkout using a carrier.
“Carrier” includes the carrier’s employees, agents, and any third party engaged to
deliver on our behalf.
- Estimated delivery dates are provided in good faith and are not guaranteed.
- If delivery is delayed due to events outside our control, we will notify you as soon as
possible. You agree to a reasonable extension of the delivery timeframe under such
circumstances.
- We are not liable for any inconvenience or additional costs if delivery is not possible
due to issues such as:
- You being unavailable
- Inaccessible delivery premises
- Risk of loss or damage passes to you upon delivery.